The website is owned & operated by NUTRATEA Ltd. (“NUTRATEA” or “We”, “Us” and “Our”).
At NUTRATEA, we are committed to protecting and respecting your privacy. And this Cookie Policy provides an explanation of the type of personal information we gather, the way in which this is used, who it is shared with, and how we protect the information.

This policy (alongside our terms of use and any other documents as referred to herein) provide a basis for the way in which any personal information we collect from you, or in turn information you provide us with, will be processed by NUTRATEA. Please ensure you have read the following information thoroughly to understand our views and practices regarding your personal information, and how we will process and store it. Upon accessing this website,, you accept and consent to the practices described in this policy.


Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).


Cookies are small pieces of data stored on a User’s device.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

For the purpose of this Cookie Policy, we are the Data Controller of your data.

Data Processor (Or Service Provider)

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject

Data Subject is for any living individual who is the subject of Personal Data.


The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.


This policy governs all the personal information gathered and processed by NUTRATEA Ltd., in which “Personal information” refers to all information or pieces of information that could be used to identify you. We collect several different types of information for various purposes to provide and improve our Service to you. It also includes information such as your name, address, username, profile pictures, or email address, in addition to information such as your IP address, information on your preferences as well as shopping habits.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise this right, please contact us using the contact information available on the Site.

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.


Legal Requirements

NutraTea Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of NutraTea Ltd
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

As an additional safety concern, please be assured that once a transaction is complete, your credit card details will not be stored on our database along with your other personal details.

Your Rights

NutraTea Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us or email us at

In certain circumstances, you have the right:

  • To access and receive a copy of the Personal Data we hold about you
  • To rectify any Personal Data held about you that is inaccurate
  • To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to NutraTea Ltd. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

Please note that we will ask you to verify your identity before responding to such requests.


At times, we may share your information with trusted third parties as we utilise them to perform a range of business operations on our behalf. The only information provided to these is that which is relevant and required to carry out the service they are instructed for, and ensure this information is not used for any other purpose. For example, we use Google Analytics to help us understand how our customers use the Site, and you can read more about how Google uses your Personal Information at: NUTRATEA shall do their utmost efforts to make sure that all third parties we work alongside will also keep your personal information secure, NUTRATEA does not sell or rent any of your personal information.

We may share your personal information with agencies dealing with advertising, marketing, digital and social media that manage your contact requests and questions; deliver any advertising, marketing campaigns, as well as analysing their effectiveness, including any external parties who deliver products to you e.g. postal/delivery services, search engine and analytic providers assisting in improving and optimising our site; credit reference agencies for the purpose of verifying your details where this is a condition of entering into a contract with you via assessing your credit score.

We may also disclose your personal information to third parties. This includes any legal and regulatory obligations NUTRATEA are under obligation to disclose or share your personal data, allowing us to respond to a subpoena, search warrant or other lawful request for information we receive, enforce or apply our terms of use and other agreements, protect the rights, property, or safety of NUTRATEA, our customers, or others. This includes the exchange of information with external companies and organisations for the purpose of reducing credit risk and fraud protection, or any other circumstances where consent has been permitted or we are permitted to do so by law.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.



We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:

Microsoft Clarity & Analytics

Microsoft Clarity Analytics is a web analytics tool that helps you see what’s working on your site and where people get stuck. With features such as session recordings and heatmaps, you’ll gain a deeper understanding of how your users interact with your site, and get clear insights on how to improve your design to grow revenue and increase user retention.

For more information on the privacy practices of Microsoft Clarity, please visit the Microsoft Privacy Terms web page:


NutraTea uses a third party Review Provider to receive and publish reviews from customers after they have placed their first order.


Trustpilot is a website which collects and publishes reviews for online businesses. When a customer completes an order, they may receive an email from Trustpilot inviting them to add a review. Customers may already have a Trustpilot account and reviewed other businesses or new customers can chose to create an account. For more information on the privacy practices of Trustpilot please visit Trustpilot’s Privacy Terms webpage:

Advertising & Remarketing

NutraTea Ltd uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

Google AdWords

Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: Google also recommends installing the Google Analytics Opt-out Browser Add-on – – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:

Facebook & Instagram

Facebook services are provided by Facebook Inc. You can learn more about interest-based products from Facebook by visiting To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy:


Klaviyo is a cloud-based email marketing platform and automation software designed for e-commerce businesses. It allows us to send personalised email campaigns, automate our marketing processes, and analyse the results to optimise future efforts.

You can learn more about the privacy practices and policies of Klaviyo’s by visiting their Privacy Policy page:


Webgains operates an affiliate marketing network, which comprises Advertisers and Publishers. Webgain’s network enables Advertisers and Publishers to deal with each other, whereby Publishers promote Advertisers and their Products by displaying Advertisements on the Publisher Website. Consumers which click on an Advertisement are referred from the Publisher Website to the Advertiser Website, where they may make a Transaction.

You can learn more about the privacy practices and policies of WebGains by visiting their Privacy Policy page:


We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:


PayPal’s Privacy Policy can be viewed at PayPal


Stripe’s Privacy Policy can be viewed at Stripe

Amazon Pay

Amazon Pay’s Privacy Policy can be viewed at Amazon Pay

Apple Pay

Apple Pay’s Privacy Policy can be viewed at Apple Pay

Google Pay

Google Pay’s Privacy Policy can be viewed at Google Pay

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Occasionally the option to login using social media may be offered, however pleased be warned these API integration logins allow the transmission of your social media profile information with us. The extent of information which is shared relates to your social media account’s privacy settings.


As it is important that you are able to control your personal data, you are entitled to request from us; a copy of any personal information we hold on you, to update or delete any of this, and opt out of our contact list. If you have an account with us, all personal information and preferences can be amended when you sign in to your account with us. Unless you agree, NUTRATEA shall not contact you for marketing purposes, where should you wish to cancel a subscription at any time, you are able to do so at any point by notifying us. Furthermore, if you wish to control which cookies are used, please be sure to read our Cookies Policy below.

To request a copy of the personal information we hold about you, or if you have any queries or concerns regarding how we treat your personal information, please contact us either by email at or writing to us at our main trading address: NUTRATEA Ltd. Unit 2 Cleveland Way, Cleveland Industrial Estate, Hemel Hempstead, Hertfordshire, HP2 7DL.


Should NUTRATEA need to make any changes to the Privacy and Cookies Policy, this shall be done on the website and wherever appropriate, notified of changes and updates to our policies via email to the email address as provided when registering on the Site. Please ensure to check this section frequently for any changes or updates to our Privacy Policy.